•Eligibility: Items must be returned within 7 days of purchase in their original condition and packaging.

•Non-Returnable Items: Custom or personalized items and earrings (for hygiene reasons) cannot be returned.

•Process: Contact us via Instagram/WhatsApp/Email to initiate a return.

 

•Inspection: Once we receive your return, we will inspect the item. You will be notified of the approval or rejection of your refund.

•Refund Method: Approved refunds will be processed back to your original method of payment within 2-3 business days.

•Shipping Costs: Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

 

•Eligibility: Exchanges are allowed for items that defective or damaged upon arrival only. If you need to exchange an item, please contact us within 24-48hrs of receiving your order.